Privacy Policy

Italy Textile ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit italy-textile.com or make a purchase.

Information We Collect

When you place an order or create an account, we collect:

  • Contact information: name, email address, phone number, shipping and billing address
  • Payment information: processed securely through Shopify Payments and third-party gateways. We do not store full credit card numbers.
  • Order history and preferences
  • Device and browsing information: IP address, browser type, pages visited (via cookies and analytics)

How We Use Your Information

We use your data to:

  • Process and fulfill your orders
  • Communicate with you about your order status and respond to inquiries
  • Send marketing emails if you have opted in (you may unsubscribe at any time)
  • Improve our website and shopping experience
  • Prevent fraud and comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information. We share data only with trusted third parties necessary to operate our business:

  • Shopify (our e-commerce platform)
  • Shipping carriers (USPS, UPS, FedEx, DHL)
  • Payment processors (Shopify Payments, PayPal)
  • Email marketing services (if you opt in)

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

Data Retention

We retain your order information for as long as necessary to fulfill your order, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Request data portability

To exercise these rights, contact us at support@italy-textile.com.

Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect data from children.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

Contact

For questions about this privacy policy, contact us at support@italy-textile.com.